CoreHex™ Server is a monitoring and administration app for a compatible CoreHex server. Connected features require an authorized account. The information available to you depends on permissions assigned by your server administrator.
01 · Scope and responsibility
This policy describes the CoreHex™ Server app and its connected functionality provided by CoreHex. It also explains information shared between the app, its extensions, your paired Apple Watch and the connected CoreHex service.
If an organization manages your account or server, that organization controls its accounts, server content and operational records. Its own privacy notices and retention rules may also apply. Third-party websites or tools opened from CoreHex have their own privacy policies.
02 · Information handled
| Information | When and why it is handled |
|---|---|
| Account and session information | Your username, password and any one-time verification code are sent to the connected service for authentication. Session credentials and connection details are used to maintain authorized access and restore your session. |
| Server readings | CPU, memory, storage, network traffic, uptime and other available resource readings are retrieved to display dashboards, module statistics, graphs, widgets, Live Activities and Watch summaries. |
| Administration content | Commands, file paths, files, database requests, process details, deployment information and logs may be handled when you use the corresponding tools. This content may include personal or confidential information from your server. |
| Notification registration | When supported monitoring or notifications are enabled, the app may register push tokens, an installation identifier, Live Activity identifiers, environment information and your selected modules, limits or alert rules with the CoreHex provider. |
| Preferences and selected images | Language, theme, warning thresholds, display settings and a custom wallpaper you choose are stored for app functionality. Selecting a wallpaper does not upload that image to the CoreHex server through the wallpaper feature. |
| Requests and diagnostics | The connected server receives network requests and an originating IP address. Error references, timestamps and operational or security logs may be generated by the service according to its configuration. |
| AI requests, if used | Prompts and any context you submit are sent to the AI service configured by your server administrator. Avoid including passwords, private keys or information you are not authorized to share. |
Organization permissions restrict the information and actions available through the app. Please use administration tools only for systems and data you are authorized to access.
03 · How information is used
- Authenticate users, maintain sessions and enforce account permissions.
- Display server conditions, resource history and monitoring summaries.
- Execute administration actions you request and are authorized to perform.
- Deliver configured alerts, widget updates and Live Activity updates.
- Synchronize supported information and shortcut requests with a paired Apple Watch.
- Remember your settings, investigate errors and protect service availability.
A shortcut to a process tool does not stop a process automatically. Process actions require appropriate permissions and confirmation.
05 · Optional permissions
Notifications
You can allow or disable notifications in your device Settings. Delivery and background refresh depend on the operating system, connectivity, provider configuration and a valid session. A fixed refresh interval is not guaranteed.
Photos and wallpaper
You choose an image through the system image or file picker to set a wallpaper. The app stores a processed copy locally for display; the wallpaper feature does not require uploading your photo library or the selected image to the server. You can remove the custom wallpaper in Appearance settings.
Camera for Outer Logo Mode
On supported devices, enabling the optional Outer Logo Mode requests camera permission and starts a camera capture session for the display accessory mode. This feature does not take photos, record video, display a camera preview, store camera images or transmit camera frames. You can stop the mode or revoke camera access in device Settings.
06 · Storage, retention and deletion
Session and connection information used by the app is protected using platform storage, including Keychain where implemented. Preferences, local readings and custom wallpaper are stored on the device or in the shared app container. Some information may remain in platform-managed storage or backups according to your device and Apple account settings.
Server-side accounts, push registrations, administration records, logs, backups and AI requests follow the retention settings of the service that processes them. Retention can vary by record type and deployment; there is no single fixed retention period for every CoreHex-managed server. Contact the responsible administrator for the applicable periods and to request deletion. Records may need to be retained for security, legal obligations or an organization's documented requirements; backup copies may persist until their normal replacement cycle.
Signing out clears the app's active connection and attempts to unregister supported remote monitoring registrations. This is not the same as deleting your server account or every server-side record. Removing the app does not delete information held by the connected server, and some Keychain entries may remain under platform behavior.
07 · Your choices and requests
- Sign out to stop using the active server session on the device.
- Stop a Live Activity or disable notifications and Lock Screen visibility in device Settings.
- Remove widgets or the Watch companion if you no longer want readings displayed there.
- Remove a selected wallpaper or reset appearance preferences in the app.
- Disable Outer Logo Mode and revoke camera permission at any time.
- Ask the responsible server administrator to review, correct, export or delete account-related information, or to explain the records they must retain.
To make a privacy request about this service, use the contact details below. We may need to verify that you control the account before disclosing or changing account information. Your available rights and any exceptions depend on the applicable law and the organization responsible for the data. You may also contact your local data protection authority where applicable.
08 · Security
The app uses HTTPS for supported service connections and platform security features for sensitive local information. These measures reduce risk but cannot guarantee absolute security. Keep your device secure, restrict administrator privileges and avoid putting credentials or other secrets in screenshots, support requests, logs or AI prompts.
09 · Children
CoreHex™ Server is intended for authorized server administration and is not designed as a service for children. If you believe a child has supplied personal information to this service without appropriate authorization, contact us so the responsible operator can review the matter.
10 · Changes to this policy
This policy may be updated when the app, connected services or information-handling practices change. The effective date above identifies the current version. Material changes will be communicated where required. Continued availability of this page does not replace any consent required for a new use of your information.
11 · Contact
CoreHex · CoreHex™ Server
For privacy questions or requests, contact the CoreHex service administrator who provided your account. If your account belongs to an organization, contact its designated administrator or privacy contact.
Include your account identifier and a description of your request. Do not include your password, private keys or access tokens.